Returns & Exchanges
Something went wrong? You want to make a return? That’s ok!
Refund is valid for
- All orders within Greece
- All international order
To return your product it should be:
Brand new unworn, unwashed non-sale clothing with no stains, visible wear, smells, or animal hair with tags attached may be returned within 14 days of received date.
We don’t accept returns:
Items on final sales. Due to hygiene reasons all intimates, seamless + bralettes are final sale. Accessories (including hats & headbands), jewelry, handbags, home decor are also final sale only.
- Pre order items
- Custom order items
To return your product you should prepare a return package:
Your package inside should contain a. The returning product. b. The special return form enclosed in the first parcel received, filled with the required information. We will refund the price you paid for your item, back to your original payment method (shipping costs are excluded from the refund). In case the original payment method was ” cash on delivery” a bank account number should be provided in the form.c. Attach your receipt.
To return your product please mind the following:
- Be sure you read the list of final sale items above to ensure that you do not send back a non-returnable item. Final sale items, will be sent back so we’d like to avoid this
- The returning product(s) must be in excellent condition with all labels and tags attached
- The packaging must be firm, for prevention of any possible transportation damage
- Shipments for returns via Speedex courier service are charged with 4€ for all domestic returns.
- The cost of International returning the item to us is your responsibility.
- The pre mentioned charge is not directly payable on the courier service at the package drop point, as it is to be deducted from your refund or exchange upon package arrival.
- The above charges apply ONLY for returns through Speedex courier services. For other courier services you are responsible of paying the full cost/charge of your return and Bohotale has no liability upon that.
*International customers are liable only for the Refund option. However, if you would like a different size or color, please return your unwanted item and place a new order.
Please contact for details:
Politexneiou 11/ Neo Irakleio,14122/Athens/Greece
tel. +30 2130122167
Monday-Friday : 09:00-16:00 (by appointment )